Our Mission
ATAVOLA value
At Atavola, our decades-long heritage in manufacturing is the foundation for our relentless pursuit of excellence. We are dedicated to creating original, thoughtfully designed products and continually refining our quality. Our mission is simple yet profound:
We want every Atavola customer to feel proud of their choice, delighted by the performance of our products, and to smile each time they use them. With every detail, we strive to bring beauty, functionality, and lasting value into your daily life.
And whenever you have a question, we are here with clear answers and attentive support.
Privacy Policy - the basics
This page describes the principles upon which ATAVOLA inc. collects different types of data about its customers. This page details the commitments concerning ATAVOLA inc.'s policy to safeguard and protect your data, ensuring your privacy is treated with the utmost respect.
Definitions
To prevent any misinterpretation, here are some key definitions to help you understand the terms used:
● Personal data: any information relating to an identified or identifiable natural person is deemed “an identifiable natural person”, in other words an individual who can be identified, directly or indirectly.
● Processing: any operation or set of operations carried out or not, using automated processes and applied to personal data or sets of personal data (collection, recording, transmission, storage, retention, extraction, consultation, use, interconnection, segmentation, etc.).
How do we collect data about you?
The collection of your personal data (such as name and contact details) is most often based on your customer relationship or other relevant relationship with us. For example, we collect data when you perform acts that engage with our services, register as a user of our site, use ATAVOLA Inc's services or provide us with other information.
When you use ATAVOLA Inc's network and communication services, for instance by placing an order or creating your customer account or sending an email, identifying data is stored in our systems intended for the use of the services.
When you visit or load pages from ATAVOLA inc. websites, you leave various types of anonymous browsing data with us, such as your IP address and browsing history. The operation of the services is based on the use of cookies.
We may collect data according to your consent.
What data do we collect?
The data we collect includes your first name, surname, address, phone number, email address, date of birth, direct marketing information and consent, company contact information, company name, information provided by you, information for customer classification, orders, deliveries, agreements and billing purposes. We store data that may be connected to you.
Data created and collected during communication includes information about communicating parties, time of connection, routing information, data transfer protocol, connection format, and location information.
When browsing the Internet, "measurement data" is collected using cookies. Such data cannot be linked to a person.
The customer information we collect helps us personalise and continually improve your shopping experience with ATAVOLA inc's services.
We use this information to process orders, deliver products and services, process payments and communicate with you about your orders, about products, services and promotional offers, to maintain and update our files and thus your accounts with us, to provide you with content such as wishlists and customer reviews, and to recommend products and services that may be of interest to you. We also use this information to improve our shops and websites, prevent or detect fraud or abuse on our website, and enable third parties to provide technical, logistical or other functions on our behalf.
List of types of information we collect:
Information you give us:
We collect and store all information you give us through our website or other means. You may choose not to communicate certain information to us; however, this decision may restrict the use of our services. We use the information you provide us with primarily to respond to your requests, personalise your future purchases, improve our services, and communicate with you.
Information collected automatically:
Whenever you come into contact with us, we receive and store certain types of information. Like many other websites, we use "cookies" and obtain certain types of information when your browser accesses the ATAVOLA inc's website or advertisements and other content displayed on other websites by or on behalf of ATAVOLA Inc.
Information related to emails:
To optimise the usefulness and interest of our emails, if your computer allows it, we frequently receive confirmation when you open emails sent by ATAVOLA Inc. If you do not wish to receive an email from us, simply notify us in your account.
ATAVOLA's data protection principles
Core values important to ATAVOLA Inc. include confidentiality of customer data and communication, and the protection of customer privacy in all business operations. When handling the personal data of our customers, we follow American law, the orders and instructions of the authorities and good data processing practices.
ATAVOLA Inc. implements a high level of data protection. Personal and identification data as well as location-related data are collected only for specific predefined and lawful purposes and are not processed in a manner incompatible with those purposes.
We protect the security of your personal information as it is transmitted by using Secure Sockets Layer Software (SSL) which encrypts information you enter before it is sent to us.
We maintain physical and electronic security measures and safeguard procedures in connection with the collection, retention, and disclosure of customers' personal information. Our security procedures may lead us to ask you for proof of your identity before we can provide you with your personal information.
We constantly train our staff on the principles of data processing and we monitor the use of data by appropriate means.